Whenever your car is disabled, call us.  We'll immediately dispatch a tow truck or locksmith to your location. This extra service advantage is automatically included with your Universal Security auto coverage.

If you have selected towing coverage on your policy just sign the invoice indicating you've received the service. We will pay the bill directly up to your policy limit--there's no need to pay up front, no receipts to submit or waiting for reimbursement.

Please keep in mind that any expenses above your policy limit are your responsibility and should be paid to the service vendor when service is delivered. Direct payment service is available only when we can verify your coverage.

If you did not select towing coverage on your policy (or we are unable to verify your coverage when you call), we will still dispatch roadside assistance service, but you will need to arrange for payment directly with the service vendor. Call your agent if you would like to discuss towing coverage for your policy.

If you call us from the accident scene, we can help with your immediate needs. Let us know if you need assistance with towing your vehicle, referral to a reputable body shop, or arranging for a rental car. We'll help you get on your way as quickly as possible.

We may be able to arrange for these services to be billed directly to Encompass Insurance when we can verify your coverage.

Services are available based on the coverage you've selected for your auto (i.e. collision, comprehensive, and/or rental reimbursement) and the cause of the loss.

You choose--you can have your car repaired at the body shop of your choice, or if you prefer, we can recommend a quality body shop in your area.

Many of our customers like the advantage of our nationwide network of quality body shops to expedite the repair process and the confidence of our guarantee.

If you have your car repaired by a shop we recommend, we guarantee your satisfaction with the repairs.

Not applicable in states where prohibited by law. Referral services may not be available during catastrophe situations .

With one quick call, you can report your claim and schedule an appointment to complete repairs. To minimize inconvenience, mobile service is available in most areas. It's the easiest way to fix your damaged auto glass.

As always, you decide where to have your car repaired. For your convenience, our nationwide network of glass repair facilities is available to expedite repairs.

If only the glass on your vehicle is damaged, coverage is available when you have selected comprehensive coverage for your auto, and may be subject to a deductible.

If you have an accident and your car is not driveable due to a covered loss, call us if you will need a rental car. We can help you with alternative transportation right away.

When we can verify that you've selected rental reimbursement coverage, we can usually arrange to have the bill sent directly to us. Payment is subject to rental reimbursement coverage limits.
Coverages and services are subject to policy terms and conditions, and are not applicable where prohibited by law. Coverage availability may vary by state and is subject to qualifications.