"I really want to thank you for helping me. I really do appreciate it, especially for calling me right back. I will tell you, today most people don’t do that. I can’t tell you how grateful I am. Again thank you for everything."

"I was amazed at how soon after I filed the claim the check came to me. I appreciated the claim clerk's help as I am 92 years old and this was the first claim I ever made. I have been with your company for over 30 years."

"I was delightfully surprised in the expedient and courteous manner in which your office handled this claim."

"Unbelievably efficient."

"We appreciated the adjuster's willingness to accommodate our schedule and come at 7:00 am on a Sunday morning. Thank you for a job well done during a busy claim time due to the hurricane."

"I know all those "10's" look a little too flowery, but I really was that satisfied with your service."

"The claim rep was very understanding, courteous, and most helpful in my dilemma. He was true to his word in handling my claim, which in today's society is hard to find. In my day, we stood by our word. I am most appreciative to CNA (Encompass) for all my business."

"I really like the fact that I could choose my own body shop for repairs. That was a major PLUS!"

"We were very satisfied with the service you people provided. It was a scary time and your adjuster made things a lot easier and gave us one less thing to worry about. Thank you."

 "I had additional damage that I did not know about when I filed the claim. It was taken care of promptly. Thank you."

"Because the storm that caused our damage was so extensive, we were more than satisfied with the promptness in which our claim was handled-thanks for the great service."

"I was very satisfied. I've never been shown such an interest to see that my needs were met. Thanks."

"As a new subscriber, I was surprised and astonished by the service and promptness of payment of claim. I wrote a letter of commendation to this effect."

"I feel it's important to keep professional standards when dealing with claims. My personal experience has been magnificent. I truly tell everyone that CNA (Encompass) has treated us better in one years time than [prior company] has when we were with them."

"I think my answers says it all! I intend to stick with CNA (Encompass). Inspection was conducted in a timely courteous manner and I had hope after losing all our possessions in our apartment."

"I did recommend CNA (Encompass) to other people. Complete satisfaction with my claim. The CNA (Encompass) adjuster was expert, who didn't miss a thing, and gave me explanation in detail-very courteous and polite."

"The adjuster assigned to my claim was very helpful, extremely responsive, and professional. If possible, I would want him, (or someone like him), on future claims, which hopefully I will never have to file."

"It was the most courteous and considerate treatment I have ever received on a claim. I suffered a claim and was not made to feel like I was a nuisance for asking for help. Thank you!"

"I was extremely impressed by the way I was treated by your company from start to finish."

"We would just like to say thanks for the speedy service. We know how bad the storm was with others having more damage, but we were not rushed to the side."

"Service provided by CNA (Encompass) was excellent. I will recommend CNA (Encompass) to everybody. Thank you very much."

"No improvements needed. Service was excellent."

"Perfection!"

"Great work. It was a pleasant experience for us."

"Excellent service from both CNA (Encompass) and my agent."

"We were very pleased with our claim experience. Our agent was great and the adjuster was so very courteous and punctual. We will highly recommend CNA (Encompass)."

"I was really pleased that you started taking my premiums out of my checking account. This really makes it much better on me."

"I was very pleased with CNA (Encompass). The claim payment was very prompt. CNA (Encompass) has very good services."

"Keep doing what you are doing now. It's a wonderful experience to have such nice people to assist me."

"TOP NOTCH-a very bad situation was made pleasant by all involved. Have recommended CNA (Encompass) to many of our friends."

"Great service. Very fair settlement. Tell everyone what a great company CNA (Encompass) is."

"This was the first time we filed a claim and was not sure what to expect or the procedures. Adjuster answered our questions to our satisfaction. Adjuster was professional and knowledgeable in his field. Handled our claim efficiently and made himself available for follow-up questions."

"Everything was done in a very satisfactory manner. Could not have asked for better service or concern. Very happy with CNA (Encompass)."

"Adjuster was very good. He followed up on everything and kept in contact every couple days to make sure all was being taken care of."

"I was totally satisfied with your service. Everything was great. Service couldn't have been better. Thank you very much."

"Excellent adjustment and prompt payment so I could get the repairs completed before winter weather."

"Everything was done in a prompt, efficient and courteous manner. A sad event was made painless and our family appreciates your service."

"All I can say is you deserve EXCELLENT to all your questions."

"Your claim adjuster was very fair. I have a lot of insurance with CNA (Encompass). You're great. Keep up the good work."

"I am well pleased with CNA (Encompass). I would recommend CNA (Encompass) to others."

"Prompt and very courteous."

"We don't have need to wait long if we need assistance. I've been very happy with CNA (Encompass). I've been with the company for years."

"It was great service and my agent provided the best service and kept me up to date on the claim."

"Everything was handled to my complete satisfaction!"